Refund policy
30-Day Return Policy
We accept eligible return requests within 30 days of delivery.
To be eligible for a return, your item must be unused, undamaged, and in the same condition in which it was received. It must also include the original packaging, accessories, manuals, and any other included materials.
Starting a Return
To request a return, contact us through our Contact page and include:
- Your full name
- Order number
- Reason for the return
- Photos or video if the item arrived damaged, defective, or incorrect
Please do not send an item back before receiving return approval and instructions. An approved return address will be provided after your request is reviewed.
Return Shipping
Customers are responsible for return-shipping costs for unwanted items or changes of mind.
If your item arrived damaged, defective, or incorrect, contact us so we can review the issue and provide an appropriate resolution.
Original shipping charges, when applicable, are non-refundable.
Damaged, Defective, or Incorrect Items
Inspect your order after delivery and contact us promptly if the item is damaged, defective, or incorrect. Include your order number and clear photos or video showing the issue.
Non-Returnable Items
Returns may not be accepted for:
- Items that have been used, altered, or damaged after delivery
- Items missing original packaging, accessories, or included parts
- Gift cards
- Items clearly marked as final sale
Contact us before returning an item if you are unsure whether it is eligible.
Refunds
After an approved return is received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method. Your bank or card provider may require additional time to process and post the refund.
Cancellations and Order Changes
Contact us as soon as possible after placing your order if you need to modify or cancel it. We will try to accommodate the request before processing begins, but changes and cancellations cannot be guaranteed after an order has been processed or shipped.
Contact Us
For return or refund questions, contact us through the Contact page on our website and include your order number.