FAQ
What is your return policy?
We accept eligible return requests within 30 days of delivery. Items must be unused, undamaged, and in their original packaging. To start a return, contact us through our Contact page with your order number and reason for the return. Please do not send an item back before receiving return instructions. Return shipping may be the customer’s responsibility unless the item arrived damaged, defective, or incorrect.
What payment methods do you accept?
We accept the secure payment methods displayed at checkout. Available options may include major credit and debit cards, Shop Pay, and other supported payment methods.
Can I modify or cancel my order after placing it?
Contact us as soon as possible after placing your order. We will try to update or cancel it before processing begins, but changes cannot be guaranteed once the order has been processed or shipped.
Do you ship internationally?
Revylora currently ships within the United States only. We may add additional destinations in the future.
How long does shipping take?
Orders are processed within 1–2 business days. Most U.S. orders arrive within 7–12 business days after dispatch. Delivery times are estimates and may be affected by carriers, weather, holidays, or other delays.
Do you offer free shipping?
Yes. We offer free tracked shipping on all U.S. orders.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.